How long after I order my items will they be shipped?
Our turn around time is currently 1-3 weeks. As each and every one of our items are hand made a lot of attention and care goes in to making each order.
Oh no! I want to cancel my order!
We allow orders to be cancelled within the first 24 hours of the order being placed. Anytime thereafter will incur a 25% re-stocking fee. As soon as an order is made, it is then put in to production so please keep that in mind when placing an order.
I want to make a change to my order, how do I do this?
Please email firstname.lastname@example.org
Will you be taking custom orders?
We will only be doing custom orders on the item(s) and materials already used on our website. For any further enquiries, please email us: email@example.com or send us a message through our Facebook page.
Do you offer any discount codes or sales?
Yes! Follow us on Instagram @ollieandreid to see the latest news, discount codes, giveaways and much more.